These days, we are all quick enough to moan and complain about bad, or shoddy service received; but it’s not often that people actually take the time out to put pen to paper and write a letter of praise. Well, this is exactly what one of our Virtual Worlds users did, earlier this month!
Mr Munir, the Director of Leigh Plumbing Merchants in Lancashire, wrote a charming letter of thanks and it truly gladdened our hearts to read it. So we thought why not, let’s get that old trumpet out!
…and ‘BIG UP’ to Kiran in our Technical Support Team – great stuff!
Mr M Munir of Leigh Plumbing Merchants wrote…
‘I am writing to express my appreciation and extend my gratitude to you and your team. I am extremely impressed at the level of customer service I received from your representitive Kiran last week, who helped me in resetting Virtual Worlds on my new PC after losing data. Kiran is a credit to your team and it was wonderful to have such a knowledgeable and helpful agent to guide me through the process. I hope this fantastic level of service continues and once again, many thanks’