To run Virtual Worlds Professional, we recommend using a personal computer or laptop with the specifications detailed below.
NOTE: We do not recommend running Virtual Worlds Professional on Apple devices using Parallels or Terminal Services due to the resources required to run these configurations.
We have had a few customers experience issues with the Oculus Rift S headset on certain machines which results in them not being able to use our standard 4D system. We are working with the relevant third party companies to find a fix for the problem but in the meantime we recommend avoiding the NVIDIA RTX 2060 graphics card and calling our support team if you have any questions, or experience issues.
NOTE: These specifications are subject to change – please ensure you check this page for the latest specifications before you purchase your machine.
- Please bear in mind that Virtual Worlds Professional, and any other software, will work with older / slower hardware, but the performance may not be as satisfactory as it would on a higher-end machine.
- Many laptops may have the same specification as desktop machines, but they will be more expensive and will run slightly slower because the components generate more heat due to less robust cooling solutions than desktops.
- Laptops cannot be upgraded in the same way that desktops can. Some modern laptops provide space for extra RAM or another disk drive, but the other hardware is always fixed so we recommend purchasing a higher-end laptop if possible.
- If you purchase a new machine and you have a software licence, you will need to call our support team on 01908 448899 so we can change the machine ID and attach it to your new computer. If you have a dongle licence, all you need to do is insert it into any USB port on the new machine. If you are interested in switching from a software licence to a dongle licence, please get in touch with the sales team on 01908 663848.
If you require any assistance or need more information, please call our support team on 01908 448899 or email us at firstname.lastname@example.org.