To run Virtual Worlds Professional, we recommend using a personal computer or laptop with the specifications detailed below.
NOTE: We do not recommend running Virtual Worlds Professional on Apple devices using Parallels or Terminal Services due to the resources required to run these configurations.
|CPU||Intel i7 (4th generation at least) or AMD Ryzen 5 1600||Intel i5 (4th generation at least) or AMD Ryzen 3 1300X||Intel i3 (6th generation at least) or AMD Ryzen 3 1200|
|Memory||16GB RAM||8GB RAM||4GB RAM|
|HDD/SSD||70GB free space||50GB free space||25GB free space|
|Monitor||1080p (1920 x 1080) IPS Panel||1080p (1920 x 1080) IPS Panel||900p (1440 x 900) TN Panel (laptop monitor should be at least 15.6”)|
|GPU||NVIDIA GTX 1060 (6GB) / AMD RX 580
Cards for 4D Showroom must include at least 1 x HDMI 1.3 port, either a Display Port or another HDMI for output to your monitor, 4GB of system RAM and be compatible with DirectX 11.
The card purchased must be labelled VR Ready.
|NVIDIA GTX 1050 Ti / AMD RX 460
It is recommended to purchase a card that has at least 4GB VRAM.
|NVIDIA GTX 750 Ti / AMD Radeon HD 7850
It is recommended to purchase a card that has at least 2GB VRAM.
|USB ports||3 x 3.0 (for headset and sensor)
4 x 2.0
|2 x 2.0||2 x 2.0|
|OS||Windows 10 Pro||Windows 10 Pro||Windows 10 Pro|
|Internet Connection||An active internet connection is required for downloading all required components.|
|Internet Explorer 11 / Microsoft Edge||Internet Explorer 11 / Microsoft Edge||Internet Explorer 11 / Microsoft Edge|
NOTE: Windows 7 Pro, 8 Pro and 8.1 Pro are also supported but we recommend Windows 10 due to it being the latest operating system by Microsoft and therefore receiving the most updates.
- Please bear in mind that Virtual Worlds Professional, and any other software, will work with older / slower hardware, but the performance may not be as satisfactory as it would on a higher-end machine.
- Many laptops may have the same specification as desktop machines, but they will be more expensive and will run slightly slower because the components generate more heat due to less robust cooling solutions than desktops.
- Laptops cannot be upgraded in the same way that desktops can. Some modern laptops provide space for extra RAM or another disk drive, but the other hardware is always fixed so we recommend purchasing a higher-end laptop if possible.
- If you purchase a new machine and you have a software licence, you will need to call our support team on 01908 448899 so we can change the machine ID and attach it to your new computer. If you have a dongle licence, all you need to do is insert it into any USB port on the new machine. If you are interested in switching from a software licence to a dongle licence, please get in touch with the sales team on 01908 663848.
If you require any assistance or need more information, please call our support team on 01908 448899 or email us at firstname.lastname@example.org.